Privacy Policy

Last updated: January 18, 2026

1. Introduction

Career Coach Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career development platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect several types of information to provide and improve our services:

2.1 Information You Provide

  • Account Information: Name, email address, and password when you register
  • Profile Information: Current role, company, industry, experience, skills, and career goals
  • Resume Data: Work history, education, certifications, and other resume content you upload or create
  • Job Application Data: Information about jobs you're tracking, including company names, positions, and application status
  • Communication Data: Messages and conversations with our AI coach, feedback, and support inquiries

2.2 Information Collected Automatically

  • Usage Data: How you interact with our platform, features used, and time spent
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed
  • Cookies: Session cookies and preferences (see Cookie section below)

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI career coaching services
  • Personalize your experience and career recommendations
  • Analyze and optimize your resume with AI-powered suggestions
  • Track and manage your job applications
  • Process payments and manage subscriptions
  • Send service-related communications and updates
  • Improve our platform and develop new features
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations

4. AI Processing of Your Data

IMPORTANT: Our platform uses artificial intelligence to provide career coaching, resume analysis, and personalized recommendations. By using our services, you acknowledge and agree to the following:

4.1 AI Data Processing

Your career data, resumes, and conversations are processed by our AI systems (powered by third-party AI providers) to generate personalized advice and content. This processing is essential to the core functionality of our service.

4.2 Third-Party AI Providers

We use third-party AI services (such as Anthropic's Claude) to power our AI features. Your data may be transmitted to these providers for processing. We require our AI providers to maintain appropriate security and privacy measures.

4.3 Data Retention for AI

Conversations with our AI coach and AI-generated content may be retained to improve our services and for your reference. You can request deletion of your AI conversation history at any time.

5. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With trusted vendors who assist in operating our platform (hosting, analytics, payment processing)
  • AI Providers: With AI service providers to deliver our core coaching features
  • Legal Requirements: When required by law or to respond to legal process
  • Protection: To protect our rights, privacy, safety, or property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT: Sell your personal data to third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS) and at rest
  • Secure password hashing
  • Regular security audits and updates
  • Access controls and authentication measures
  • Secure cloud infrastructure

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how our platform is used
  • Improve our services

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at admin@careercoachlab.com

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

10. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your data receives adequate protection in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: admin@careercoachlab.com

14. Related Documents

This Privacy Policy is part of our overall legal framework. Please also review our Terms of Service which governs your use of Career Coach Lab.